Refund & Return Policy – Triumph Info Services
At Triumph Info Services, we prioritize client satisfaction and transparent communication. As a digital marketing agency offering customized services, we follow a clear and fair refund and return policy outlined below:
1. Service-Based Refunds
Due to the nature of digital services (SEO, PPC, web development, social media management, etc.), refunds are not applicable once a project has started or deliverables have been shared.
However, refunds may be considered in the following cases:
- If the project has not been initiated within 7 days of payment.
- If the client cancels the service before any work has commenced.
2. Eligibility for Refund
To be eligible for a refund:
- The client must submit a written request via email within 3 days of payment.
- The request must clearly state the reason for cancellation.
3. Partial Refunds
In certain cases, partial refunds may be issued if:
- Only a portion of the service has been delivered.
- Delays or non-performance occur due to internal issues on our end.
4. No Refunds Will Be Issued For:
- Change of mind after service delivery begins.
- Lack of clear communication or delayed feedback from the client.
- Services that have been fully delivered or marked as complete.
- Domain registration, hosting, or third-party tools/services purchased on behalf of the client.
5. Revisions and Redo Policy
Triumph Info Services offers revisions as per the service agreement. If a client is unsatisfied, we will work to resolve the issue within the agreed revision limit. Beyond that, additional revisions may incur extra charges.
6. How to Request a Refund
To request a refund, contact us at:
📧 support@triumphinfoservices-com-862750.hostingersite.com
Include your project name, invoice number, payment date, and reason for the request.